Privacy Policy

Last updated: March 1, 2026

At VITALORA CO., we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at vitaloraco.com or make a purchase from us.

Information We Collect

We collect information you provide directly to us, including but not limited to:

  • Personal identification information — name, email address, phone number, shipping and billing address
  • Payment information — credit card details and billing information (processed securely through our payment processor)
  • Account information — username, password, and order history
  • Communication data — any messages, reviews, or feedback you send to us
  • Automatically collected data — IP address, browser type, device information, pages viewed, referring URLs, and browsing behavior through cookies and similar technologies

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders, including shipping and returns
  • Communicate with you about your orders, products, and promotional offers
  • Personalize your experience and deliver tailored content and product recommendations
  • Improve our website, products, and customer service
  • Detect, prevent, and address fraud or technical issues
  • Comply with legal obligations and enforce our terms of service

Third-Party Services

We may share your information with trusted third-party service providers who assist us in operating our business, including:

  • Shopify — our e-commerce platform for order processing and payment handling
  • Shipping carriers — to deliver your orders
  • Analytics providers — to help us understand website usage and improve our services
  • Email marketing platforms — to send you newsletters and promotional communications (with your consent)

These third parties are obligated to protect your information and only use it for the purposes we specify. We do not sell your personal information to any third party.

Cookies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors come from. You can control cookie preferences through your browser settings. Please note that disabling cookies may limit certain functionality of our website.

We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period) to provide you with a more personalized experience.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access the personal information we hold about you
  • The right to request correction of inaccurate information
  • The right to request deletion of your personal information
  • The right to opt out of marketing communications at any time
  • The right to data portability
  • The right to withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the information provided below.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

VITALORA CO.

Email: hello@vitaloraco.com