Terms of Service

Terms of Use

By accessing this website, you agree to comply with and be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this site.

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of the site constitutes acceptance of the updated terms.

Account Terms

When you create an account with us, you are responsible for maintaining the security of your account and password. VITALORA CO. cannot and will not be liable for any loss or damage from your failure to comply with this security obligation.

• You must be at least 18 years of age to create an account
• You must provide accurate and complete registration information
• You are responsible for all activity that occurs under your account
• You must notify us immediately of any unauthorized use of your account

Products & Pricing

All product descriptions, images, and pricing on our website are as accurate as possible. However, we do not warrant that product descriptions, pricing, or other content is error-free, complete, or current.

• Prices are listed in US dollars and are subject to change without notice
• We reserve the right to limit quantities of any product
• We reserve the right to refuse any order at our discretion
• Colors and appearances of products may vary slightly from what is shown on screen

Shipping

VITALORA CO. ships to addresses within the United States and select international destinations. Shipping times and costs vary depending on the delivery method selected at checkout.

• Orders are processed within 1–2 business days
• Standard shipping within the US typically takes 3–7 business days
• Free shipping is available on orders over $50 within the US
• International shipping times range from 7–14 business days
• VITALORA CO. is not responsible for delays caused by customs, weather, or carrier-related issues

Returns & Refunds

We want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day return policy from the date of delivery.

• Items must be unused, unopened, and in their original packaging
• To initiate a return, contact us at hello@vitaloraco.com with your order number
• Return shipping costs are the responsibility of the customer unless the item is defective
• Refunds will be processed to the original payment method within 5–10 business days of receiving the return
• Sale items and gift cards are non-refundable

Limitation of Liability

To the fullest extent permitted by applicable law, VITALORA CO. shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:

• Your use or inability to use our website or products
• Any unauthorized access to or use of our servers and/or personal information stored therein
• Any interruption or cessation of transmission to or from our website
• Any bugs, viruses, or similar issues transmitted through our website by any third party

Our products are not intended to diagnose, treat, cure, or prevent any disease. Always consult with a qualified healthcare provider before starting any new wellness regimen.

Changes to Terms

VITALORA CO. reserves the right to update, change, or replace any part of these Terms of Service at our sole discretion. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Contact Us

If you have any questions about these Terms of Service, please reach out to us: