Shipping Information
Everything you need to know about getting your order
At VITALORA CO., we take pride in getting your wellness essentials to you as quickly and safely as possible. Below you will find everything you need to know about our shipping process.
Shipping Methods
We offer the following shipping options at checkout:
| Method | Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 3–7 business days | $4.99 (Free over $50) |
| Expedited Shipping | 2–3 business days | $9.99 |
| Overnight Shipping | 1 business day | $19.99 |
| International Standard | 7–14 business days | Varies by destination |
Delivery Times
Delivery times are estimates and begin from the date your order is shipped, not the date it is placed. Please note that delivery times may be affected by holidays, weather conditions, or carrier-related delays beyond our control.
- United States: 3–7 business days via standard shipping
- International: 7–14 business days depending on the destination country and customs processing
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your delivery through our shipping carrier's website.
If you have not received a tracking email within 3 business days of placing your order, please check your spam folder or contact us at hello@vitaloraco.com.
Free Shipping
Enjoy free standard shipping on all domestic orders of $50 or more. Free shipping is automatically applied at checkout when your order qualifies. This offer applies to standard shipping within the United States only.
International Shipping
We ship to select international destinations. International shipping rates and delivery times vary based on the destination. Please note the following for international orders:
- Customs duties, taxes, and import fees may apply and are the responsibility of the customer
- VITALORA CO. is not responsible for delays due to customs processing
- Some products may not be available for international shipping due to local regulations
- International orders are not eligible for free shipping at this time
Handling Time
All orders are processed within 1–2 business days (Monday through Friday, excluding holidays). Orders placed after 2:00 PM EST may be processed the following business day.
During peak seasons or promotional events, handling times may be slightly longer. We will always communicate any expected delays via email.
Questions?
If you have any questions about shipping or need assistance with your order, our team is here to help.
VITALORA CO.
Email: hello@vitaloraco.com